SUBMIT A COMPLAINT

Have you noticed something unusual after your laser treatment, or are the results not what we planned? Don't worry—we take every situation seriously. Please fill in the fields below, and we will work together to find a path to your complete satisfaction and healthy skin. We will review your submission and contact you as soon as possible.

How does the complaint process work?

1. You submit a complaint

Fill out the form and provide us with all relevant information.

2. We review the case

We verify the details, visit circumstances, and any attachments.

3. We contact you

After review, we will contact you with a response or proposal for next steps.

FIRST NAME

LAST NAME

PHONE

SELECT LOCATION (Where you had your treatments)

VISIT DATE (To which the complaint refers)

SERVICE TYPE

TREATED AREA

Legs Bikini Underarms Face Arms Back Abdomen Other

TOTAL NUMBER OF TREATMENTS COMPLETED

REASON FOR COMPLAINT

Results do not meet expectations Dissatisfaction with service delivery Unpleasant experience with staff Skin reaction after treatment Issue with instructions or communication Other

PROBLEM DESCRIPTION

Attachments (3–5 files)

For faster processing of your complaint, please upload clear photographs of the treated area in good lighting. (3–5 images in JPG, PNG, or PDF format allowed.)

I agree that the personal data collected through this form will be used exclusively for internal purposes of processing my complaint. I confirm that I have read and agree to the Privacy Policy.